Email & Basic Configuration

Email Support Tool

Click here to use our email support tool. You will have to login using your email address, and password to get customized help.

This email support tool can assist you with setting up your email mailbox, or troubleshooting a problem. Search our knowledge base or check out the most common questions our customers ask! Check the status of our email servers and much more.


Basic E-mail Account Settings:
Username: (use your full email address)
Password: ******* (enter your password)
Security & Authentication:
Connection Security: You Should Use SSL
Authentication Method: Normal Password
Incoming (POP3/IMAP) Mail
POP3 Port: 995
IMAP Port: 993
IMAP Path Prefix: INBOX
Outgoing (SMTP) Mail
SMTP Port: 465
Password Authentication: Required   (same as Incoming)